This is one of the most common questions. If you want to price out anything, you can do so on-line. At the top of all of our web pages are the categories for the items we do sell. To price on-line follow these instructions: 1) Click on the item of interest, such as cabinet doors. 2) For cabinet doors you need to select a wood type. 3) Select a door style 4) Type in your Quantity, Width, Height, and Door Profile 5) Click on the Calculate button below the input form to view the price. 6) To order or to add the item to the online shopping cart click on "Add to Cart"
We are unable to ship samples free of charge. Small cabinet doors can be ordered through our order pages. If you are looking to buy in large volumes, 100 doors or more per order, we will refund part or all of your sample prices. If you are looking for a wood sample, visit your local lumber yard or paint store. They usually have several species of wood on hand.
If something is damaged by the freight company they will compensate you for the damage. If you receive the package and it appears to contain damaged materials you can ask your local shipping office or driver, for assistance. All our packages are shipped with insurance to cover replacement costs. If something is missing we will compensate you for it. All pieces of wood are unique. Some pieces of wood will have more pronounced grain patterns than others. When finished, the differences may be more pronounced. These are not defects in the wood or the finish. Exposed wood must be finish coated as soon as possible after receipt to control moisture gain and movement, which can cause warping and other problems. Please refer to other available product information on finishing requirements. Stain color inconsistencies due to natural wood properties such as sapwood and grain patterns are not wood defects and can be controlled with proper finishing. It may be necessary to re-sand in areas where raised grain has occurred. We do sand at the factory before shipment, however additional job-site sanding may be required. Wood grain variations are not considered a defect in the wood, and are not covered under any warranty.
We do not use glass in our cabinet doors because they can break and injure. Instead we use a scratch resistant non-yellowing acrylic material such as Lexan®. These panels are removable for cleaning and finishing by turning a small retaining clip on the back of the doors. We offer the plexi-glass or Lexan® styles of cabinet door in all the wood types. We also have the clear panel doors with grilles installed. Check out the online store for more info..
Many items (hardware) are shipped within 1 week. Custom made cabinet doors and drawers take a bit longer. We usually can ship these orders out in about 2 weeks. Occasionally orders can take longer when our volume is high. Currently we are receiving a large volume of orders. Orders other than hardware are taking approximately Three weeks. UPS Ground usually takes less than a week to deliver. We can usually send you the tracking numbers for your packages when they ship.